Privacy Policy

FutureAI Privacy Notice

Last Updated: May 30, 2024

This Privacy Notice applies to the processing of personal information by FutureAI Global, Inc. (“FutureAI,” “we,” “us,” or “our”) including on our website available at www.FutureAI.com and our other online or offline offerings which link to, or are otherwise subject to, this Privacy Notice (collectively, the “Services”).

Disclosure Regarding Customer Data. This Privacy Notice does not apply to the personal information that we process on behalf of our customers pursuant to a written agreement we have entered into with such customers (“Customer Data”). Our customers’ respective privacy notices or policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Notice. Any questions or requests relating to Customer Data should be directed to our customer.

1. UPDATES TO THIS PRIVACY NOTICE

2. PERSONAL INFORMATION WE COLLECT

3. HOW WE USE PERSONAL INFORMATION

4. HOW WE DISCLOSE PERSONAL INFORMATION

5. YOUR PRIVACY CHOICES

6.RETENTION OF PERSONAL INFORMATION

7.SECURITY

8. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

9. CHILDREN’S PERSONAL INFORMATION

10. THIRD-PARTY WEBSITES/APPLICATIONS

11. CONTACT US

UPDATES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time in our sole discretion. If we do, we’ll let you know by posting the updated Privacy Notice on our website, and/or we may also send other communications.

PERSONAL INFORMATION WE COLLECT

We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.

  1. Personal Information You Provide to Us Directly
  2. We may collect personal information that you provide to us.

    • Account Information. We may collect personal information in connection with the creation or administration of your account. The personal information may include, but is not limited to, your name, postal address, email address, credit card account number, username, profile picture, and other information you store with your account.
    • Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We may collect and store payment card information entered through our Services as well as information associated with your payment card information (e.g., your billing details).
    • Your Communications with Us. We, and our service providers, may collect the information you communicate to us, such as through email or our web chat tool.
    • Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
    • APIs and Third-Party Services: We may collect personal information to provide our Services which is accessed through third-party accounts or third party services which you connect to the Services through an API or SDK which we make available to you.

    Please note: Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

    • Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public.” Please exercise caution before revealing any information that may identify you in the real world to other users.
    • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
    • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
    • Job Applications. If you apply for a job with us, we will collect any personal information you provide in connection with your application, such as your contact information and CV.
  3. Personal Information Collected Automatically
  4. We may collect personal information automatically when you use the Services.

    • Device Information. We may collect personal information about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information).
    • Usage Information. We may collect personal information about your use of the Services, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Services.
    • Cookie Notice (and Other Technologies). We, as well as third parties, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect personal information through your use of the Services.
    • Cookies. Cookies are small text files stored in device browsers that store preferences and facilitate and enhance your experience.
    • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects personal information about use of or engagement with the Services. The use of a pixel tag allows us to record, for example, that a user has visited, a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

    See “Your Privacy Choices” below to understand your choices regarding these Technologies.

  5. Personal Information Collected from Third Parties
  6. We may collect personal information about you from third parties. For example, if you access the Services using a Third-Party Service (defined below), we may collect personal information about you from that Third-Party Service that you have made available via your privacy settings. In addition, users of the Services may upload or otherwise provide personal information about others.

HOW WE USE PERSONAL INFORMATION

We use personal information for a variety of business purposes, including to provide the Services and for administrative purposes, and other purposes as described below. We do not use personal information for reasons other than providing or improving our Services’ functionality. Specifically, we do not use personal information for marketing, to determine credit-worthiness, for lending purposes, to create databases, or train AI models.

  1. Provide the Services
  2. We use personal information to fulfill our contract with you and provide the Services, such as:

    • Managing your information;
    • Processing membership requests;
    • Notifying you of product recalls or safety issues;
    • Providing access to certain areas, functionalities, and features of the Services;
    • Answering requests for support;
    • Communicating with you;
    • Sharing personal information with third parties as needed to provide the Services;
    • Processing your financial information and other payment methods for products and Services purchased;
    • Processing applications if you apply for a job we post on our Services; and
    • Allowing you to register for events.
  3. Administrative Purposes
  4. We use personal information for various administrative purposes, such as:

    • Pursuing our legitimate interests such as research and development (including market research), network and information security, and fraud prevention;
    • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
    • Carrying out analytics;
    • Measuring interest and engagement in the Services;
    • Improving, upgrading, or enhancing the Services;
    • Developing new products and services;
    • Creating de-identified and/or aggregated information. If we create or receive de-identified information, we will not attempt to reidentify such information, unless permitted by, or required to comply with, applicable laws;
    • Ensuring internal quality control and safety;
    • Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice;
    • Debugging to identify and repair errors with the Services;
    • Auditing relating to interactions, transactions, and other compliance activities;
    • Sharing personal information with third parties as needed to provide the Services;
    • Enforcing our agreements and policies; and
    • Carrying out activities that are required to comply with our legal obligations.
  5. Marketing
  6. We do not use personal information for marketing, targeted advertising, user advertisements, interest-based advertisements, personalized advertisements, or retargeted advertisements.

    California Shine the Light: If you are a California resident, you may annually submit a request to us to find out whether we have shared your personal information with third parties for the third parties’ direct marketing purposes. If you would like to submit such a request, please “Contact Us.”

  7. With Your Consent or At Your Direction
  8. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information, with your consent, or as otherwise directed by you.

  9. Other Purposes
  10. We also use your personal information for other purposes as requested by you or as permitted by applicable law.

HOW WE DISCLOSE PERSONAL INFORMATION

We disclose personal information to third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

  1. Disclosures to Provide the Services
  2. We may disclose any of the personal information we collect to the categories of third parties described below.

    • Service Providers. We may disclose personal information to third-party service providers that assist us with the provision of the Services. This may include, but is not limited to, service providers that provide us with hosting, customer service, analytics, IT support, and related services. In addition, personal information and chat communications may be disclosed to service providers that help provide our chat features.

    Some of the service providers we may use include:

    • Google Analytics. For more information about how Google uses your personal information, please visitGoogle Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your personal information, please clickhere.
    • LinkedIn Analytics. For more information about how LinkedIn uses your personal information, please visitLinkedIn Analytics’ Privacy Policy. To learn more about how to opt-out of LinkedIn’s use of your information, please clickhere.
    • Other Users You Share or Interact With. The Services may allow FutureAI users to share personal information or interact with other users of the Services.
    • Third-Party Services You Share or Interact With. The Services may link to or allow you to interface, interact, share information with, direct us to share information with, access and/or use third-party websites, applications, services, products, and technology (each a “Third-Party Service”).

    Any personal information shared with a Third-Party Service will be subject to the Third- Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.

    • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.

    Once your personal information is shared with our business partner, it will also be subject to our business partner’s privacy policy. We are not responsible for the processing of personal information by our business partners.

    • Social Media Platforms. The Services may contain social media buttons which might include widgets such as a “share” button or other interactive mini programs). These features may collect personal information such as your IP address and which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.
    • APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.
    • Affiliates. We may share your personal information with our corporate affiliates.
  3. Disclosures to Protect Us or Others
  4. We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

  5. Disclosure in the Event of Merger, Sale, or Other Asset Transfers
  6. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of such a transaction.

  7. Disclosure Regarding Sensitive Personal Information
  8. To the extent we use and disclose sensitive personal information, we do so for the following purposes:

    • To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
    • To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, and or confidentiality of stored or transmitted personal information.
    • To resist malicious, deceptive, fraudulent, or illegal actions directed at FutureAI and to prosecute those responsible for those actions.
    • To ensure the physical safety of natural persons.
    • For short-term, transient use.
    • Maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytic services, or providing similar services.
    • To verify or maintain the quality or safety of a product, service, or device that is owned, manufactured, manufactured for, or controlled by FutureAI, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by FutureAI.
    • For purposes that do not infer characteristics about individuals.

YOUR PRIVACY CHOICES

The privacy choices you may have about your personal information are described below.

  • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails. We may also send you certain non-promotional communications regarding us and the Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Notice).
  • Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.
  • Do Not Track signals and Global Privacy Control. Certain web browsers and other programs may transmit “do-not-track” “opt-out” signals, also called a Global Privacy Control (or “GPC”) signal (we refer to these as “GPC Signals”), to websites with which the browser communicates. In most cases you will need to change your web browser’s settings or add an application to your web browser to enable your browser to send a GPC Signal. Our websites will recognize GPC Signals for website users differently, based on the location of the user when they access our websites. For users that access our websites from U.S. states that have laws requiring recognition of GPC Signals, we will recognize and apply the GPC Signal to inactivate all of the cookies for that website, except for cookies that are necessary for the website to operate. Additionally, if you are accessing our websites from one of these states, you can determine if your browser GPC Signal has been recognized by clicking on the “Do Not Sell or Share My Personal Information” link in the footer of the website and checking that appropriate cookies have been turned off. For users from states not currently requiring recognition of the GPC Signal, our website servers may recognize and apply the GPC Signal for only advertising and social media cookies, but will not apply the GPC Signal to functional or performance cookies. You can always check and adjust your cookie settings by going to the “Do Not Sell or Share My Personal Information” link in the footer of this website.

Some web browsers incorporate other "do-not-track" (“DNT”) or similar features that signals to websites with which the browser communicates that a visitor does not want to have their online activity tracked. As of the Effective Date, not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, we along with many other digital service operators do not respond to all DNT signals. We recognize GPC signals as required under certain state privacy laws, but we do not currently recognize other DNT signals. For more information about the Global Privacy Control, please visithttps://globalprivacycontrol.org.

  • Limit Use and Disclosure of Sensitive Personal Information. Pursuant to applicable law, you may have the right to limit certain uses and disclosures of sensitive personal information. To request a limitation to our use or disclosure limitation of sensitive personal information, please contact us using the information set forth in “Contact Us” below.
  • Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Services may not work properly.

Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of certain tracking on some mobile applications by following the instructions forAndroid,iOS, andothers.

The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations that participate in self-regulatory programs. To learn more, visit theNetwork Advertising Initiativeandthe Digital Advertising Alliance.

Please note you must separately opt out in each browser and on each device.

RETENTION OF PERSONAL INFORMATION

We store the personal information we collect as described in this Privacy Statement for as long as you use the Services, or as necessary to fulfill the purpose(s) for which it was collected, provide the Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

To determine the appropriate retention period for personal information, we may consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, certain risk factors, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

SECURITY

We implement reasonable and appropriate physical, technical, and administrative controls to protect your personal information from unauthorized access, use or disclosure, and monitor such controls to help minimize risks from any security threats. We also ensure that any service provider, processor, or sub-processor processing your personal information on our behalf contractually commits to equivalent security measures to ensure the protection of your personal information during the entire lifecycle of the processing activities.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

FutureAI is headquartered in the United States and we have operations in the United States and other countries. All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. These countries may or may not have adequate data protection laws as defined by the data protection authority in your country.

If we transfer personal information from the European Economic Area, Switzerland, and/or the United Kingdom to a country that does not provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is theEU Standard Contractual Clauses.

For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.

CHILDREN’S PERSONAL INFORMATION


The Services are not directed to children under 13 (or other age as required by local law outside the United States), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.

THIRD-PARTY WEBSITES/APPLICATIONS

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

CONTACT US

If you have any questions about our privacy practices or this Privacy Notice, please contact us at:info@futureai.com.

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